Who is responsible for your data?
Hôtel de la Herse d'Or, 20 rue Saint-Antoine, 75004 Paris, France. Contact: info@hotel-herse-dor.com, +33 1 48 87 84 09.
What data, and what for?
- Contact form. The form prepares an email in your own mail app; it sends nothing by itself and the website does not keep your message. We use the details we receive by email (name, email address, phone if you give it, message) to answer your request, and keep them as long as needed to follow up on it.
- Online booking. The booking engine is provided by Clock Software (Clock PMS). The details you enter to book (identity, contact details, dates, payment) are processed to carry out your reservation, under the terms of that provider and its payment provider. No card data passes through this website.
- Technical logs. Like any web server, our host may record connection data (IP address, date, pages requested) to keep the site secure and working.
Legal basis: performing your booking, your request when you write to us, and our legitimate interest in keeping the site secure and measuring its traffic anonymously. We do not sell your data and do not use it for advertising.
Your rights
You may ask to access, rectify or erase your data, object to its processing, or request restriction or portability, by writing to info@hotel-herse-dor.com. You may also lodge a complaint with the CNIL (www.cnil.fr).
Cookies
A cookie is a text file placed on your computer, tablet or phone when you visit a website. It recognises the device, not the person, and does not harm your device.
This website does not use advertising cookies and sets no cookie to measure its audience. When you use the booking engine, the Clock Software service may set technical cookies that it needs to work (for example to remember your search). Technical cookies are necessary for a service to function; deleting them may prevent you from booking online.
Managing cookies in your browser
By setting your browser you can accept or refuse cookies at any time, free of charge, all of them or case by case. To disable them, see the help pages of your browser (Chrome, Firefox, Safari, Edge). To learn more about cookies, visit the CNIL website: www.cnil.fr.
Third-party cookies
Third-party cookies are not set by our site but by the service concerned. We invite you to read those third parties’ policies to see how they manage them.
Anonymous audience measurement
We measure traffic to the site (page views, general origin, type of device) with Umami, an open-source tool that we host ourselves on our own server in Paris. It sets no cookie, does not follow you from site to site and only produces aggregated statistics. Your browser’s “Do Not Track” signal is respected.